Car Hire Cairns FAQ
– Mini Car Rentals a family owned car rental company offering the best car rental service in Cairns, Queensland, Australia. For the benefit of our past, present & future customers, we have compiled together some of the most frequently asked questions surrounding car hire in Cairns to ensure you are clued up for all your transportation needs!
What is the age limit to hiring a car?
The age limit that is established by our insurance company ranges from a minimum age of 21 yrs to 75 yrs maximum age.
Can you drive on dirt roads?
The car hire vehicle is strictly not allowed on dirt roads. The car must stay on sealed bitumen roads. If the rental vehicle is driven on dirt roads the insurance is void. Dirt car parks or small dirt driveways are allowed and are the only exception.
What’s the fuel policy?
All car rentals are a full to full fuel policy, meaning, when you initially hire the car it will be full of petrol/diesel. You are expected to return the vehicle with a full tank of fuel. If the hire vehicle is not full of petrol, as stated in our terms and conditions there will be $20 fill up fee plus the cost of the fuel.
Do Mini Car Rentals offer a free pick-up service?
Yes we can offer a complimentary pick up service for any Cairns City accommodations or from the Cairns domestic or international airport terminals. This must be pre-arranged with a time. Airport arrivals are required to call in to our main office number +61740516288 and make us aware when you are ready to be picked up. We pick up from the public pick-up area only which is a designated area for public pick up, not where Taxi or Uber pick up from.
Do your rental cars include insurance?
All of our car rentals include a standard insurance with a basic excess in the rate. Excess differs depending on age, under 25 yrs the excess is slightly higher. Over 25 yrs, the excess is standard. Extra insurance protection for the collision damage waiver is optional which can reduce your excess and provide windscreen + tyre cover. Most customers generally take out this cover for piece of mind when holidaying here in Cairns.
Do your rental cars include unlimited kilometres?
Our car hires all include unlimited kilometres, meaning, there is no restriction on the amount of klms driven in a single hire. However, all rental vehicles must stay within a three hour radius of Cairns, which is as far north as Cape Tribulation/Daintree, as far south as Mission Beach and as far in-land as Herberton or Dimbulah. Driving outside our radius to Cooktown or Airlie Beach is allowed but must be communicated when booking a vehicle as we have longer minimum day hires on further distances to avoid any night driving on major highways.